Call Center Telemarketing in Bulgaria - Compare International Companies and Quotes for Inbound and Outbound Services
Call Centers Telemarketing

Call Center Telemarketing in Bulgaria - Quotes & Companies

Call centers and telemarketing businesses in Bulgaria requires knowledge of Bulgaria. Before you start, make sure you have enough information about Bulgaria so that your inbound and outbound services are performed according to your expectations. The regions covered are Southeastern Europe, bordering the Black Sea, between Romania and Turkey. Use our convenient form below to receive up to 5 free quotes from call centers and telemarketing companies who can operate in Bulgaria.

When posting your request for a call center or telemarketing firm in Bulgaria, you can specify whether you want inbound or outbound services. Many call centers in Bulgaria will be able to offer customer service functions, answering service capabilities, appointment setting, order taking, order tracking, credit card processing, reservation services and message taking. There are many options to suit your needs, so be sure to shop around and get a competitive quote for call center solutions in Bulgaria. When choosing a call centre in Bulgaria you'll also need to ask if they can offer customer support via email, fax and live web chats in addition to telephone contact. Nowadays, call center and telemarketing companies in Bulgaria will offer call recording services which you can use for training purposes, quality control and fraud protection.

Outsourcing your call center solution to Bulgaria, rather than performing the work in-house, allows you to choose a small or large contact center, depending on your needs and budget. A small contact center inBulgaria might offer more personalized service. At a large call center, you run the risk of being a small fish in a very big pond. Agents working at smaller call centers in Bulgaria might also benefit from more individual attention from management, which is crucial for initial and ongoing training and development in order to maximize performance levels. Smaller contact centers can also be faster to respond since there is less red tape to slow down progress. Finally, employee turnover is usually lower in smaller call centers in Bulgaria, which could be attributed to a close knit family atmosphere.

On the other hand, larger call centres in Bulgaria offer formal coaching and career progression due to more structure. They will also most likely have more cutting edge technology, tools and equipment. This can have a huge impact on which call center solution will best match your needs. A large centre in Bulgaria naturally also has more staff members, which is convenient when you need to increase your sales force or increase the number of inbound representatives to coincide with a new product launch, for instance.

When you decide to outsource call center and telemarketing duties, the more material you can provide to the call centre in Bulgaria, the better your results will be. Be sure to listen to previously recorded calls in order to monitor quality control and advise the call centre of any script or dialogue changes you'd like agents to make. At the beginning of an upcoming campaign in Bulgaria, allow some extra time before the initial trial period or test to prepare. Budget approximately two months for the campaign to run. Gage the results along the way and create a timetable to keep the communication channels open between yourself and the contact centre in Bulgaria. As the trial campaign comes to an end, you should give another 2 weeks for wrapping everything up and preparing final reports.

See our quick Country Information Chart for your call center telemarketing needs in Bulgaria:

Internationl Cargo shipping to Bulgaria

Capital City
sofia

Bulgaria Population
19,913,144 (July 2004 est.)

Bulgaria Languages:
English, native languages

Bulgaria Climate
temperate; cold, damp winters; hot, dry summers

Bulgaria Location
Southeastern Europe, bordering the Black Sea, between Romania and Turkey
Bulgaria Background
The Bulgars, a Central Asian Turkic tribe, merged with the local Slavic inhabitants in the late 7th century to form the first Bulgarian state. In succeeding centuries, Bulgaria struggled with the Byzantine Empire to assert its place in the Balkans, but by

Bulgaria International Cargo Shipping Weather

Cargo shippers to Bulgaria know the local weatherMonday

Tuesday

Wednesday

Thursday

Friday

Back to Call Centers Telemarketing to Europe
Call Centers Telemarketing to :Bourgas, Lom, Rousse, Sofia, Sofia, Varna, Kurdjali, Montana, Plovdiu, Vidin,
Call Centers Telemarketing Bulgaria Message Board
call centers all the world
Hello. We are manufacturer in Bulgaria with metal-working factory locating in town Pleven Bulgaria. We want to expand our business abroad. We are looking for call centres to assist us in our effor ...
Telemarketing companies in Bulgaria
Good morning. My company, It's The Right Time Calling Company, is a small but expanding telemarketing company located in Pleven, Bulgaria. In a matter of weeks, we are going to be headed to a larger ...
Local Call centres in Bulgaria
Hello. We are a manufacturer in Sri Lanka. We want to expand our business in Eastern Europe. We are looking for call centres in Bulgaria to assist us in our efforts and partner with. We would l ...
Post your message
Call Centers Telemarketing United States | Call Centers Telemarketing United Kingdom | Call Centers Telemarketing Australia |
Call Centers Telemarketing Canada | Call Centers Telemarketing Message Board | Cargo shipping | ©2004-2012 Call Centers Telemarketing